How to access you’re certificates:

As Staff:

As a member of staff, the easiest method you can access your certificates via the “My Profile” page found here:
My Profile: – E-Workshop

Once on this page, clicking the yellow certificate icon for a course will allow you to download the certificate for that course (Provided you have completed the course):

Certificate ICON:

As a Manager:

As a manager, you will have access to view and download the certificates for all your assigned staff Including the following Face to Face courses:

To do this, please follow the below steps:

Navigate to the Reporting Page found here:
https://e-workshop.co.uk/reporting/
(NOTE: If this page states that “You do not have access to this report”, then you have insufficient permissions to view reporting. If you feel this is incorrect, please contact your management to assign you as group leader to the relevant groups).

The page should look like this:

This is the reporting page, for instruction on how to use this page, please see this guide:
https://e-workshop.co.uk/live-reporting/

Once on this page, scrolling down, you will see a list of courses and information relevant to these courses and unique to your assigned roles. It will look like this (With more information):

Select the relevant course for the certificate you wish to download, in this case. The tutorial will use “Display Screen Equipment”.

Select “See Details” or click on the course you wish to view the certificates for. This will open a list of all staff assigned to this course. For this example, the Staff “Jamie Byrne” will be used. As shown below, they have completed the course as seen by the “100%” in the “% Complete” field:

Clicking “See Details” will show more details relevant to that user and a “Certificate link” to download that certificate for that member of staff for the course previously selected as shown below:

Clicking the highlighted link will allow you to download their certificate.

Face to Face:

To download the face to face certificates, the process is the same with the addition of selecting the relevant group for your depot.

For example, should your be the depot manager for Inspire and need the Face to Face course certificates for Manual Handling. Prior to selecting the course previously, select the Face to Face group relevant to your depot and click “Filter” (You can use the available search box if needed):

As shown, the group for Inspire is “Inspire – (Face to Face)”. Once you have selected the relevant face to face group and clicked “Filter”, scroll down to see all face to face courses available for your depot:

As shown, scrolling down will reveal the active face to face courses for your depot. Select the course you would like the certificates for and follow the above tutorial following the course selection.

NOTE: When a member of staff takes part in ANY face to face course, they are automatically allocated all Face to Face courses. This can sometimes show that staff are yet to complete a course even though they were not assigned it. Only focus on the staff shown as “Complete”.